Your private data still deserves clear rules.

Information We Collect

We collect account information such as your email address, username, profile image, subscription status, and payment-related identifiers. We also process the content you create in the product, including entries, media uploads, voice notes, contacts, moments, journal notes, release history, timeline events, and settings selections.

We may also collect technical and usage information such as device and browser data, app interaction logs, IP-related request metadata made available through our providers, user agent strings, storage and bandwidth usage, and legal-consent records.

How We Use Information

We use personal information to provide and secure the service, authenticate users, store content, sync premium status, process payments through Stripe, support mood and ambient audio playback, preserve legal acceptance records, prevent abuse, diagnose issues, improve performance, and respond to support or legal requests.

How We Share Information

We do not sell your private entries or emotional content. We share information only as needed with service providers that operate the platform for us, such as Supabase for infrastructure and Stripe for payments; when required by law, subpoena, or lawful process; to protect rights, safety, or security; or in connection with a merger, acquisition, financing, or business transfer.

We require third-party providers handling user data for the service to provide protections appropriate to the role they perform and the data involved. We do not authorize providers to use your private content for unrelated purposes.

Cookies, Local Storage, And Similar Technologies

The platform uses essential cookies, local storage, and session storage to keep you signed in, protect sessions, remember atmosphere and audio preferences, preserve app state, support checkout return flows, and record legal notices you accepted. We do not use non-essential analytics or advertising cookies in the current app experience unless you are notified separately.

Payments

Payment card details are handled by Stripe and are not stored directly by One Big Media Company LLC. We may receive limited billing metadata from Stripe, such as customer IDs, subscription IDs, price IDs, subscription status, renewal timing, and related transaction state necessary to manage premium access.

Retention

We retain account data and user content for as long as reasonably necessary to provide the service, meet contractual and legal obligations, resolve disputes, prevent fraud, and enforce our agreements. When accounts or content are deleted, residual backups and logs may remain for a limited period under standard recovery, security, or compliance processes.

Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. No system is completely secure, and we cannot guarantee absolute protection against unauthorized access, disclosure, loss, or alteration.

Your Choices And Rights

You can update certain account details in the app, request account-related help by contacting us, and manage premium billing through Stripe-linked billing tools when available. Depending on applicable law, you may have rights to know, access, correct, delete, or limit certain processing of personal information. California residents may also have additional privacy rights under California law, subject to applicable exceptions.

If account deletion is available in the app, you should use that path first. You may also use our public privacy choices and account deletion page to request deletion or contact us directly at support@onebigmediacompany.com.

Children

Unsaid Feelings is not intended for children under 13, and we do not knowingly collect personal information from children under 13 through the service.

Policy Updates

We may update this Privacy Policy from time to time. When we make material changes, we may notify you through the app, by email, or by other reasonable means. Your continued use after the effective date of an updated policy means the updated policy applies to your use of the service.

Contact

Privacy requests and questions may be sent to support@onebigmediacompany.com.